Tenda 产品保养条款
Tenda Product Warranty Terms and Conditions
多谢选购迅灵科技有限公司(下称「本公司」)代理之产品。
Thank you for choosing product(s) distributed by Shoooting Technologies Ltd.
本公司为Tenda产品的香港及澳门代理商
Shooting Technologies Ltd has been appointed to be Tenda distributor in Hong Kong and Macau district.
凡从Tenda.HK 网店购买的Tenda产品皆为本公司代理分销, 可享有以下保养服务
All Tenda products purchased from the Tenda.HK online store are distributed by Shooting Technologies Ltd and can enjoy the following maintenance services
本公司对 Tenda 产品(下称「本产品」)，基于以下特定条款，将会为用户(下称「客户」) 提供保养服务。
Shooting Technologies Ltd. would provide warranty services for products of Tenda to customers under the following conditions.
保养范围 Warranty Coverage
- 本产品必须由迅灵科技有限公司代理。
The product should be distributed byShooting Technologies Ltd.
- 本产品的保用期限自购买日开始计算。客户必须自行保留购买收据及产品盒标签以作纪录。
Warranty coverage started from the date customer purchased the product. Customers should retain their sales receipt and warranty label.
- 本公司保养服务包括在保养期内正常使用情况下之零件故障，如因所须零件停产、缺货或其他原因导致无法维修或即时 更换，本公司有权以同级相近之产品代替。
Warranty would be valid under normal use for the applicable period. If the product cannot be repaired under the conditions of no stock, off production or any other reasons, Shooting Technologies Ltd. would replace the product with functionally equivalent model.
- 本公司不保证本产品能兼容日后市场推出之软件或硬件或产品。
Shooting Technologies Ltd. bares no responsibilities to guarantee the product will be compatible with future versions of software or hardware or products.
保养期限 Warranty Period
- 以下产品享有 36 个月自携有限保养服务。
Shooting Technologies Ltd. provides repairs at no additional charge within 36 months carry-in limited warranty for below products.
- 无线路由器 Wireless Router
- 无线接收器 Wireless Client
- 讯号延伸器 Range Extender
- 以下产品享有 12 个月自携有限保养服务。
Shooting Technologies Ltd. provides repairs at no additional charge within 12 months carry-in limited warranty for below products.
- USB 网路适配器 USB Network Adapter
- USB 集线器 USB Hub
- 电力线网路桥接器 Home-Plug
- 旅游迷你路由器 Travel Router
- 4G/5G 路由器 4G/5G Router
- 云端摄影机 IP Camera
豁免保养责任 Exclusions to the warranty
- 基于以下条件，本产品将不获保修：
Warranty does not apply under the following conditions:
- 不依照说明书指示使用之损坏。
Misuse by not following the instructions properly.
- 基于任何原因(包括意外)，人为损毁、跌撞、不正当之安装或操作所造成之损坏。
Any accidental, misuse or intentional damages causing malfunction.
- 自行拆装或曾经被非本公司认可之修理、更换所产生之问题及故障。
Unauthorized repairing or modification done to the product.
- 因输入不当电压所导致之零件失灵。
Improper voltage supply
- 硬件正常耗损。
Normal wear and tear
- 非原购买者的产品拥有权转让。
Transfer of ownership
- 因不可抗力造成损坏的，如火灾、水灾、地震、雷击、台风等自然灾害。
Damage caused by acts of nature or natural disasters, such as fire, flood, earthquake, lightning, typhoons and other natural disasters
- 对非产品本身品质问题不满意的，如：对产品颜色、外观、形状不满意等。
Dissatisfaction on the product other than its quality, e.g. product color, outlook, shape.
- 同时，本公司不负责承担因本产品之品质问题所造成的其他间接损失、花费及其它附带损害，包括但不限于资讯遗 失，预期利益损失等等。
At the same time, Shooting Technologies Ltd. is not liable for any indirect loss, cost, or consequential damages caused by the quality problem of the product, including but not limited to loss of data, expected benefits and etc
- 产品存放在高温或潮湿的位置、或经浸没在水中所造成的损坏。
Damage by storing the product in a hot or humid location, or by submerging the product (water, coffee, beverage and etc.)
- 客户未能提供产品有效保养标签及购买发票/收据。
Customers could not present their sales receipt with valid warranty label.
- 随本产品附上之赠品或配件。
Accessories or gifts are not being covered.
- 如有任何争议，本公司保留最终决定权
In case of any dispute, Shooting Technologies Ltd. reserves the rights for any final decision.
保养须知 Warranty service
- 用户享用维修服务时需出示购买发票及本公司产品盒标签，并须提供联络姓名、电话、产品序号、产品购买日期等资料。
Customers should provide product information and their contact information with the presentation of the warranty label and sales receipt.
- 产品经本公司测试后，没有任何故障情况或能正常运作及通过原厂设定，即判定为维修完成。
Products would be labeled as “Passed” in condition of passing the product investigation in default settings as instructed by the manufacturer.
- 测试中如有损坏或损失，本公司一概不负责及赔偿。
Shooting Technologies Ltd would not take any responsibilities on the damage of the product during product investigations.
- 用户可透过电话查询维修进度，请于发出取回维修品通知后起计六十天内取回有关维修产品，否则将视用户为放弃该产 品之拥有权，本公司将自行处理并不会发还有关产品。
Customers can inquire about the repairing progress via phone. Please collect the product within 60 days after being notified. Otherwise Shooting Technologies Ltd has the rights to handle the product without further notification.
- 所有因维修所更换之零件为本公司之财产。
All repaired parts are the properties of Shooting Technologies Ltd
保养中心详情 Details of Service Center
迅灵科技有限公司 Shooting Technologies Ltd
-地址: 荔枝角青山道485号九龙广场20楼2室
-Address: Rm2, 20/F Kowloon Plaza, 485 Castle Peak Rd, Lai Chi Kok, Kowloon, HK
办公时间： 星期一至五 - 上午九时至十二时半及 下午二时至七时
Office Hour: Mon – Fri, 09:00-12:30 and 14:00-19:00
星期六日及公众假期休息 Closed on Saturdays, Sundays and public holidays
技术支援热线 Hot Line：2959-6229 (需留言, VoiceMail)
保养条款声明 Disclaimer
本公司保留修改此保用证条款及细则的权利而无须事先通知。
Shooting Technologies Ltd. reserves the rights to amend these terms and conditions without prior notice.
如有任何争议，本公司保留最终决定权。
In case of any dispute, Shooting Technologies Ltd. reserves the rights for any final decision.